Solutions

Freedom of Information Act (FOIA)

FOIA Solution

Empowering organizations to fulfill FOIA requests more efficiently

Spruce’s Freedom of Information Act (FOIA) case management application eases the submission and receipt of requests and provides all the tools necessary to ensure proper request handling. Whether the client prefers full automation or a personalized response, our content management framework ensures only the appropriate content moves from review to distribution to satisfy FOIA requests.

Challenge

U.S. public service organizations are required by both federal and state law to capture and store all their electronic communications records. Often discovery and compilation of information requested through a FOIA submission is done manually, causing slow response times, limited tracking through the internal process of gathering the information, and in some cases resulting in the erroneous leaking of protected information.

Solution

Automating the FOIA request process makes searching more efficient, reducing the amount of manual work needed and structuring the workflow from receipt of submission through response and closure. Our solution does the heavy lifting while meeting all confidentiality requirements, protecting your organization and those who entrust you with their sensitive information.

Benefits

Increase Your Compliance

  • Simplify the capture and search of communications data.
  • Rapidly respond to requests through a single, comprehensive solution.

Maximize Efficiency

  • Automate repetitive, time-consuming tasks.
  • Meet recordkeeping obligations.
  • Manage risk and reduce the time and cost of responding to public requests.

Let’s work together

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